Terms & Conditions

Last updated: [[EFFECTIVE DATE]]

These Terms govern your use of Stuart (the “Service”) at stuart.rascals.be, provided by Rascals (“Rascals”, “we”, “us”), Kastanjestraat 21, 8800 Roeselare, Belgium, VAT BE 0792.738.042. By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Definitions

• Account — your personal login.
• Entity — a workspace (personal, family, or organisation) that holds content and members with roles.
• Content — anything you or your Entity’s members enter or upload.
• Plan — a paid subscription tier.

2. Eligibility

You must be at least [[16 / 18]] years old and able to enter a binding contract to hold an Account. If you use Stuart for an organisation, you confirm you are authorised to act for it.

3. Your account

You are responsible for keeping your credentials secure and for activity under your Account. Tell us promptly at info@rascals.be about any unauthorised use. You must give accurate information and keep it current.

4. Entities, roles and members

An Entity’s owner/managers control its membership and roles (including a read-only “child” role) and are responsible for who they invite and for that Entity’s Content. Members can see and use Content according to their role. Inviting someone means you have a basis to share their email with us for that purpose.

5. Subscriptions, trials, billing and price changes

• Trial. New Entities may get a free trial (no card required). When it ends, paid features require an active subscription.
• Billing. Paid Plans are billed in advance on a recurring basis via Stripe, monthly or yearly as you choose. Prices are shown in EUR and include VAT.
• Price changes. We may change Plan prices. Existing subscribers are either kept on their current price (grandfathered) or moved to the new price after advance notice, as shown in-app; you may cancel before a change takes effect.
• Cancellation. You can cancel anytime; access continues until the end of the paid period. We do not provide pro-rata refunds except where required by law.
• Right of withdrawal. As an EU consumer you may have a 14-day right of withdrawal for digital services. [[State how the trial and any express consent to immediate performance interact with this — get legal input.]]
• Taxes. You are responsible for any taxes not collected by us.

6. Acceptable use

You agree not to: break the law; infringe others’ rights; upload malware; probe, overload, or disrupt the Service; attempt to access data that isn’t yours; resell or misrepresent the Service; or use it to store content you have no right to store. We may suspend accounts that break these rules.

7. Your Content

You keep all rights in your Content. You grant us a limited licence to host, process and display it solely to operate and support the Service for you and your Entity. You are responsible for having the rights to your Content and for its accuracy and legality. You can export or delete your Content as described in the app and the Privacy Policy.

8. Third-party integrations

Optional integrations (e.g. Claude / Anthropic, Google Calendar) are provided by third parties under their own terms. If you enable one, you authorise the related data flows described in the Privacy Policy, you supply and are billed for your own API keys/usage where applicable, and we are not responsible for those third parties’ services, availability, or charges.

9. AI features

Some features use AI (e.g. the recipe and receipt importers). AI output can be incomplete or wrong — treat it as a starting point and check it. It is not professional advice (legal, financial, medical, nutritional, or otherwise), and you are responsible for how you use it.

10. Availability and changes

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may add, change, or remove features, and we may run test / beta areas that are less stable and not for production reliance.

11. Disclaimers

To the extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind. This does not exclude any warranty or right that cannot be excluded under applicable consumer law.

12. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, or consequential loss, or for loss of data or profits. Our total liability for any claim relating to the Service is limited to the amount you paid us for it in the [[12]] months before the claim. Nothing here limits liability that cannot be limited by law (e.g. for death or personal injury caused by negligence, fraud, or a consumer’s mandatory rights).

13. Termination

You may stop using the Service and close your Account at any time. We may suspend or terminate access for breach of these Terms or where required by law. On termination, Content is handled as described in the Privacy Policy.

14. Governing law and disputes

These Terms are governed by the laws of Belgium, and disputes are subject to the courts of [[COMPETENT COURT / DISTRICT]], without depriving you of any mandatory protection of the consumer law of your country of residence. EU consumers may also use the European Online Dispute Resolution platform.

15. Changes to these Terms

We may update these Terms. We will post the new version with a new “Last updated” date and, for material changes, give reasonable notice. Continued use after a change means you accept it.

16. Contact

Rascals, Kastanjestraat 21, 8800 Roeselare, Belgium — info@rascals.be.